PAYMENT TERMS
Last updated: 29.08.2024
At Snuglytots®, operated by ZAMEK TRADE SP Z O O (“we”, “us”, “our”), we aim to provide a seamless and secure payment experience for our customers. This Payment Terms policy outlines the methods of payment we accept, payment processing details, and other related terms.
Accepted Payment Methods
We accept the following methods of payment:
- Credit/Debit Cards: Visa, MasterCard, American Express, and other major credit/debit cards.
- Digital Wallets: PayPal, Apple Pay, Google Pay, and other supported digital wallets.
- Bank Transfers: Direct bank transfers (details provided at checkout if applicable).
Payment Processing
- Authorization and Charges: By placing an order, you authorize us to charge your selected payment method for the order total. Orders will be processed only after receiving full payment.
- Currency: All transactions are processed in EUR.
- Security: We use secure encryption technology to protect your payment information during the transaction process.
Payment Terms
- Immediate Payment: Payment is required at the time of placing the order. Orders will not be processed or shipped until full payment is received.
- Taxes and Additional Charges: Prices include VAT; however, customs duties, taxes, or other fees may apply to international orders. These charges are the responsibility of the purchaser.
- Payment Confirmation: Once payment is successfully processed, you will receive an email confirmation with your order details and receipt.
Refunds
For information on our refund policies, please refer to our Refund and Returns Policy.
Late Payments and Disputes
- Late Payments: In the event of any issues with payment, such as insufficient funds or declined transactions, we will notify you immediately. Your order will be placed on hold until payment issues are resolved.
- Disputes: If you dispute any charges, please contact us at billing@snuglytots.com within 3 days of the transaction date. We will investigate the dispute and respond promptly.
Contact Information
If you have any questions or need further assistance, please contact our billing department:
- Email for Billing Inquiries: billing@snuglytots.com
- Postal Address: ZAMEK TRADE SP Z O O, Osiedle Handlowe 5, 31-935 Kraków, Polska
Changes to Payment Terms
We may update our Payment Terms from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated date. We encourage you to review this Payment Terms periodically to stay informed about how we handle payments.
Last updated: 29.08.2024
Thank you for shopping with Snuglytots®!